Accessibility Statement for Northwood Learning

Northwood Learning is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment to Accessibility

We firmly believe that everyone deserves equal access to education. In pursuit of this goal, Northwood Learning is dedicated to providing an online learning environment that is accessible to the widest possible audience, regardless of technology or ability.

Our commitment to accessibility is based on the following principles:

• Inclusivity: We strive to create a platform that is inclusive of all learners, including those with disabilities.
• Usability: We design our platform to be easy to use and navigate for everyone.
• Compliance: We adhere to recognized accessibility standards and guidelines.
• Continuous Improvement: We are constantly working to improve the accessibility of our platform.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Northwood Learning is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Northwood Learning incorporates the following accessibility features to ensure a positive user experience for individuals with disabilities:

• Alternative Text: We provide descriptive alternative text for all images and other non-text content. This allows screen readers to convey the meaning and purpose of these elements to users with visual impairments.
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
• Clear and Consistent Navigation: We maintain a clear and consistent navigation structure throughout the website, making it easy for users to find the information they need.
• Sufficient Color Contrast: We ensure sufficient color contrast between text and background elements to improve readability for users with low vision or color blindness.
• Resizable Text: Users can easily adjust the text size on our website without losing content or functionality.
• Captions and Transcripts: We provide captions for all video content and transcripts for all audio content, making our multimedia resources accessible to users who are deaf or hard of hearing.
• Forms Accessibility: All form elements are properly labeled and structured to be accessible to screen readers and other assistive technologies.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional semantic information to assistive technologies, enhancing the accessibility of complex user interface elements.

Specific Accessibility Measures Implemented

At Northwood Learning, we have taken several specific measures to enhance the accessibility of our platform. These include:

• Regular Accessibility Audits: We conduct regular audits of our website and course content using automated testing tools and manual reviews.
• Training for Content Creators: We provide training to our content creators on accessibility best practices, ensuring that new content is accessible from the start.
• User Feedback: We actively solicit feedback from users with disabilities to identify areas for improvement.
• Assistive Technology Compatibility Testing: We regularly test our website with a variety of assistive technologies, including screen readers, screen magnifiers, and voice recognition software.
• Structured Content: We use heading tags (H1, H2, H3, etc.) correctly to structure content logically, making it easier for screen reader users to navigate.

Known Limitations

Despite our best efforts to ensure accessibility of Northwood Learning, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

We are aware of the following potential accessibility issues:

• Some older PDF documents may not be fully accessible: We are working to remediate these documents or provide alternative formats.
• Certain interactive elements may require further ARIA enhancements: We are actively reviewing and updating these elements to improve their accessibility.

Technical Specifications

Accessibility of Northwood Learning relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• ARIA

Feedback

We welcome your feedback on the accessibility of Northwood Learning. Please let us know if you encounter accessibility barriers on Northwood Learning.

You can contact us in the following ways:

• Email: [email protected]
• Phone: (206) 555-0123
• Postal Address: 123 Main Street, Suite 400, Seattle, WA 98101, USA

We try to respond to feedback within 5 business days.

Formal complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with the following organization:

Disability Rights Washington
315 5th Avenue South, Suite 850
Seattle, WA 98104
Phone: (206) 324-1522
Website: www.disabilityrightswa.org

Assessment approach

Northwood Learning assessed the accessibility of Northwood Learning by the following approaches:

• Self-evaluation: the website was evaluated internally by the company’s accessibility experts.
• External evaluation: the website was evaluated externally by accessibility consulting firm AccessiPro.

Date

This statement was created on November 7, 2024, using the W3C Accessibility Statement Generator Tool.

Updates

This accessibility statement will be updated periodically to reflect our ongoing efforts to improve accessibility. We encourage you to check back regularly for the latest information.

Accessibility Compliance Table